If the shipment has not yet left our offices, we will be more than happy to make it possible.
Contact firstname.lastname@example.org and we will try to help you..
Regular deliveries normally take 3 working days, but can take up to 10 days in exceptional cases.
We are working on making all shipping free for you. For the moment, shipping will be free from 20€, otherwise the cost will be included to the buyer.
Contact email@example.com explaining what happened and we will help you as soon as possible.
We understand that this is not an oracle, please email us at firstname.lastname@example.org and we will answer all your questions.